Your Privacy Matters to Us
At Glocal France, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://glocalfrance.com and use our travel services platform.
Last Updated: January 2026
We collect personal information that you voluntarily provide to us when you use our services, including:
When you visit our website, we automatically collect certain information about your device and browsing activity:
We may receive information from our service provider partners when you:
We use your personal information for the following purposes:
As an intermediary platform, we share your information with trusted partners and service providers:
We share necessary booking information with our verified local service providers in France (car rental companies, hotels, insurance providers, eSIM vendors, airlines) to fulfill your reservations. These partners process your information according to their own privacy policies.
Payment information is transmitted securely to our payment processing partners who handle transactions on our behalf. We do not store complete payment card details on our servers.
We work with technology service providers who assist with:
We may disclose your information when required by law, legal process, litigation, or government requests, or when necessary to protect the rights, property, or safety of Glocal France, our users, or others.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
Glocal France operates from France and primarily serves travelers visiting France. Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including GDPR for European users.
We implement industry-standard security measures to protect your personal information:
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
Booking records are typically retained for seven years to comply with French legal requirements. Marketing communications data is retained until you withdraw consent. Anonymized analytics data may be retained indefinitely.
Depending on your location, you may have the following rights regarding your personal information:
Request access to your personal information and receive a copy in a structured, commonly used format.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, subject to legal retention requirements.
Request restriction of processing your personal information in certain circumstances.
Object to processing of your personal information for direct marketing or other purposes based on legitimate interests.
Withdraw consent for processing activities that rely on consent, without affecting the lawfulness of processing based on consent before withdrawal.
Lodge a complaint with your local data protection authority if you believe your rights have been violated.
To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.
We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality and your ability to use some features.
Our website may contain links to third-party websites, including our service provider partners. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
When you book services through our platform, you enter into direct agreements with service providers who have their own privacy policies and data practices.
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
With your consent, we may send you promotional emails about travel offers, new services, and special deals for France travel. You can opt out of marketing communications at any time by:
Note that opting out of marketing communications will not affect service-related messages about your bookings and account.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at [email protected] with "California Privacy Rights" in the subject line.
If you are located in the European Economic Area (EEA) or United Kingdom, your personal data is protected under the General Data Protection Regulation (GDPR). Our legal bases for processing include:
You have the rights outlined in Section 7 above, and you may contact your local supervisory authority with any concerns.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:
Your continued use of our services after changes become effective constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Glocal France Travel Services
12 Rue de la Paix
75002 Paris, France
Email: [email protected]
For data protection inquiries specifically, please use the subject line "Privacy Inquiry" to ensure prompt attention from our data protection team.
We have appointed a Data Protection Officer to oversee compliance with data protection laws. You can contact our DPO at:
Email: [email protected]
When you make a booking through Glocal France, we collect your name, email address, phone number, payment information, and travel details necessary to complete your reservation. This information is shared with the relevant service provider (car rental company, hotel, insurance provider, etc.) to fulfill your booking. We only collect information essential for providing our intermediary services.
No, Glocal France does not sell your personal information to third parties for marketing purposes. We share information only with service providers necessary to fulfill your bookings and operate our platform, such as car rental companies in France, hotels, payment processors, and technology partners who help us deliver our services. All sharing is done under strict contractual agreements that require protection of your data.
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Booking records are typically retained for seven years to meet French tax and accounting obligations. Account information is kept while your account is active and for a reasonable period afterward. Marketing data is retained until you withdraw consent. You can request deletion of your data subject to legal retention requirements.
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected] with your request. We will respond within 30 days. You can also manage some information directly through your account settings. Note that certain information may need to be retained to comply with legal obligations or complete pending transactions.
Yes, payment security is a top priority. We use industry-standard SSL/TLS encryption to protect data transmission. Payment information is processed by certified payment service providers who comply with PCI-DSS standards. We do not store complete payment card details on our servers. All transactions are processed through secure, encrypted connections.
We use essential cookies for website functionality, analytics cookies to understand how visitors use our site, and preference cookies to remember your settings. Marketing cookies may be used with your consent. You can manage cookie preferences through your browser settings or our cookie consent tool. For detailed information, please see our Cookie Policy. Some cookies are necessary for the website to function properly.
We work only with verified, reputable service providers in France who meet our security standards. All data sharing is governed by contractual agreements requiring appropriate security measures and compliance with data protection laws. Information is shared on a need-to-know basis only. We use encrypted connections for data transmission and regularly review partner security practices.
Yes, you can opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email, adjusting preferences in your account settings, or contacting us at [email protected]. Opting out will not affect service-related messages about your bookings, account updates, or important platform notifications that are necessary for providing our services.
Our team is here to address any privacy concerns and help you understand how we protect your information.
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